Information
At gethookedtowingandrecovery.com, we strive to offer convenient and reliable payment options to ensure a seamless experience. As a small company without the big overhead, based in Cynthiana, KY, we're committed to providing excellent towing services.
Frequently asked questions
What payment methods do you accept?
We currently accept Cash, Visa, Master Card, Discover, and American Express.
Are there any specific payment policies customers should be aware of?
Depending on the distance of the tow, we might require payment upfront. This protects us in case you find another service. If that happens, we will refund your money minus a "gone on arrival" fee (G.O.A. fee) to cover our expenses.
Do you offer any discounts or special payment plans?
Currently, we do not have any specific discounts or payment plans. Please call 859-508-4652 for pricing, or check our pricing page for more information.
What are the benefits of using each payment method for your customers?
Whether you pay with cash or credit card, the charge remains the same. We aim to provide flexibility and convenience for all our customers.
Can I pay with a check?
Unfortunately, we do not accept checks at this time. We apologize for any inconvenience.
What happens if my card is declined?
If your card is declined, we will notify you immediately and ask for an alternative payment method. We can retry the card, or you can provide another form of payment such as cash.
Is there a surcharge for using a credit card?
No, we do not charge any additional fees or surcharges for using a credit card. The price is the same regardless of the payment method.
Do you offer any financing options for more expensive services?
Currently, we do not offer any financing options. Payment is required at the time of service. However, we can discuss potential payment arrangements on a case-by-case basis. Please contact us to discuss your situation.
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